Level Protection Plan

woman sleeping on sofa

Does your client require a life assurance and critical illness plan that is designed to protect themselves, their family, an interest-only mortgage or loan, or a business?

  • Features and benefits 

    Who is it for?

    Clients looking to provide a sum of money to protect their family should they die, or be diagnosed with a terminal illness, or a critical illness covered by the plan.

    Businesses looking to provide a lump sum of money to protect their future revenue, pay off liabilities or provide funds should an owner or employee die, or be diagnosed with a terminal illness, or a critical illness covered by the plan.

    Features and benefits

    • Premiums start from as little as £5 a month
    • Available as Life or Life or earlier critical illness cover
    • Includes terminal illness
    • Option to include Total Permanent Disability Own Occupation
    • Option to include waiver of premium
    • Option to include integrated income protection (payment protection benefit) which will pay a monthly amount if your client is unable to work due to sickness or injury
    • Free cover during underwriting
    • Guaranteed insurability options allow cover to be increased without the need for further underwriting throughout the term of the policy
    • Personal claims handlers appointed to deal with claims by our dedicated UK based claims team
    • Full range of trusts for both personal and business protection
    • Access to Zurich Support Service, providing around the clock assistance with any work, personal or family related matter


    Choice of cover

    The following combinations of cover can be selected to meet your client’s personal circumstances.

     Choice of cover  
     Life cover only 1 to 50 years 
     Life cover and integrated income protection 5 to 49 years 
     Life and critical illness cover 5 to 40 years
     Life, critical illness cover and integrated income protection 5 to 40 years 
     Convertible cover 1 to 50 years 
     Renewable life cover 1 to 50 years
     Renewable life and critical illness cover  5 to 40 years

    Key risks

    If your client stops paying for their plan, their cover and plan will end after 30 days and we won’t refund any payments already made.

    Payment protection benefit risks to be aware of:

    • If you don’t take into account any income your client could receive from other sources, they may be paying for more benefit than they can claim.
    • If your client’s earnings have reduced at the time of a claim, we may reduce the benefit we pay out.
    • We won’t refund any payments made if your client has paid for a higher benefit than they can claim and we reduce the benefit we pay.
    • If your client receives this benefit, they may not be able to receive some means-tested state benefits.
  • Application

    To access our online services to obtain quotes, submit applications and view your clients' pipeline, please click the 'Quote and apply' link. You can download the required form below.


    • The Level Protection Plan can cover one person or two people jointly. If the plan covers two people, we’ll pay out the plan’s sum assured as a cash sum when the first person suffers the critical illness, or terminal illness or dies (depending on the cover you have).
    • Your client must be resident in the United Kingdom to take out a plan. If the plan covers two people jointly, this applies to each planholder.
    • For plans that provide life cover only your client must be aged between 16 and 83 when the plan starts.
    • For plans that provide life or earlier critical illness cover your client must be aged between 16 and 69 when the plan starts. If a plan covers two people, these age restrictions apply to both of you.
    • If your plan includes critical illness cover, your children will also be covered. Children’s critical illness cover applies from when each child reaches the age of three months and lasts until their 18th birthday.
  • Account management

    For all plan amendments you should contact your Zurich consultant directly, or call us on 08085 546 546 and we’ll be happy to help.

    Our guaranteed insurability options mean underwriting increases are available for your clients should they need to increase their cover in the event of:

    • Marriage or entering into a civil partnership
    • Divorce or ending a civil partnership
    • Birth or adoption of a child
    • Promotion or change of job
    • A business assurance increase
  • How Zurich helps you

    What makes us really stand out from the crowd is the practical support we offer you, from prospecting for clients through to claim…


    Access to an experienced and knowledgeable Business Account Manager dedicated to work with you to protect your clients’ financial futures and help grow your business by adding value to your proposition.

    Technical support team

    You’ll receive high-quality pre-sale technical support. You can phone, email and write to the team for timely and accurate responses on every area of your business. They can be contacted through your dedicated Zurich Business Account Manager.


    We pride ourselves on our claims record. In 2015, Zurich paid £212.6 million in protection insurance benefits. Below, you can see the amount paid for each type of cover:

    • £136.8 million in death claims,
    • £65.4 million in critical illness claims and
    • £10.4 million when illness or disability stopped someone working.

    When it comes to your clients claiming on their plans, we aim to pay as quickly and efficiently as possible.

    Supportive underwriting team

    With Zurich, you’ll have access to:

    • expert underwriters who treat each case individually - we’re not interested in what other providers say
    • a pre-application enquiry helpline for direct contact with our underwriters
    • life or critical illness cases above £350,000 or where the monthly premium is £250 or more
    • a dedicated large case underwriting team for life or critical cases above £350,000 sum assured
    • a 24-hour turnaround, pre-planning service, pre-application medicals, individual case management, and a choice of own doctor or flexible private medicals - for cases above £1 million sum assured or with monthly premiums of £250 or more

    Zurich support service

    Zurich support service is a 24 hours a day, 7 days a week, 365 days a year freephone helpline that provides assistance to your clients with any work, personal or family related matter. It is a confidential and independent service, available at no cost:

    • available to your clients and their family
    • bound by professional standards of confidentiality and disclosure of information
    • staffed by a team of experienced advisers.
  • Documents

Contact us

Contact your Zurich Business Account Manager or call us on

Family and mortgage protection

Our range of protection plans can provide peace of mind for clients who are looking to protect themselves and their dependents from the financial impact of death or critical illness covered by the plan.
Find out more

Business protection

Many businesses overlook protecting their most important assets: their owners and key people. Too few businesses cover the things that could finish the company and its income - the death or illness (including critical illness) of a business owner or key person.
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